notifications Restricted Availability for bookings within the next 30 days. Call us on 1300 301 002 to check availability.

Frequently Asked Questions

Within this section you will find answers to all the most commonly asked questions that we have had from our valued customers.

Below are a number of Frequently Asked Questions. To view our answers to these questions, simply click on the question:

A: A: We offer our customers the widest possible choices in all aspects of their rental packages. You can choose to have the safety of our Cancellation and Re-booking Protection Package, or you can rely on our normal cancellation markers. If your cancellation is made 10 days or more prior to the intended rental commencement, we will refund all monies previously paid by you which have not yet been activated.

If your cancellation is made between 9 and 4 days prior to the intended rental commencement, we will refund all monies in excess of $50 previously paid by you which have not yet been activated.

If your cancellation is made less than 4 days prior to the intended rental commencement, we will refund all monies in excess of $75 previously paid by you which have not yet been activated.
In the context of this policy, "activated" means actually spent (e.g. payment card fees on payments made).


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Additional Information

Profile

We provide a wide range of current model and older vehicles with the best possible value and service levels. Experience better standards of value and

Car Rental Reviews

We have put together a sample of comments on our business that have been posted by genuine customers on various websites.

Family Car Rentals Blog

Check out our Blog for latest news about Family Car Rentals and insider information about local attractions, eateries and more.

Booking

We ask you more questions, because we give you more choices.

Reliability and Confidence

Family Service, Family Integrity and Family Value

Family
FAMILY
Family value and service
Trust
TRUST
Our personal guarantee
Value
VALUE
Unequalled value with no surprises
Quality
QUALITY
Excellence of value to all our customers
Service
SERVICE
Independent 24 hour roadside service
Distance
DISTANCE
Flexible distance allowances
place1 Wheeler Crescent (Cnr Villiers Drive), Currumbin Waters, Queensland 4223
phone+61 7 5508 3333