Family Car Rentals > About > Car Rental Reviews

Car Rental Reviews

We have put together a sample of comments on our business that have been posted by genuine customers on various websites.

It’s not always easy to get a profile on a particular business from the vast array of websites that enable people to praise or criticise businesses for their service or products. Even when you find a comment, there is always some doubt as to authenticity, some of the bouquets may simply be friends and family of the proprietor and some of the brickbats may be planted by competitors.

To make it easier for you, we have put together a sample of comments on our business that have been posted on various websites, including: Google +; True Local; Facebook; our own website and our blog – all of these comments have been made by genuine customers except for six praiseworthy comments made on our blog by other car rental company representatives.

Google Plus Reviews
Facebook Reviews
Google True Local Reviews
 

"Have been going to Gold Coast from Canada for 8 years and always use them. The cars have been great and the one time I had a problem, they took care of it right away. They always pick me up from airport and return to airport, no problem. When I return to Gold Coast again, I will hire my car from them. Dan"

Wish Bone - (also on True local as "danny33")
(Canada)


 

"I have been renting cars from GC Family Car Rentals since the early 80"s. I would not consider renting from anyone else. The service is excellent, the staff are always very helpful and friendly. Their cars are fantastic. When family or friends tell me they are travelling to the Gold Coast I always advise them to hire from GC Family Car Rentals. Thank you."

Christine Alexiou - (also on True Local as "Xris A")


 

"Having used Family Car Rentals three times now for our trips to Queensland, I would love to pass on how happy we have been with their service. The friendly staff meet us at the airport and nothing has ever been too much trouble. We used to use the larger car companies online as we travel quite regularly for business, however we have locked this company in as our Gold Coast Car contact! I estimate we save around $200 - $400 each time for our weekly stay, which I'd much rather spend on food! Thanks again Family Car Rentals, I have just booked a car today for our trip in June! Look forward to seeing you!"

Anne Mearing


 

"My family and I have been using Gold coast Family Car Rentals for over ten years whenever we travel to Qld. We have always found the staff to be friendly, courteous and helpful when they have picked us up and dropped us off at the airport. We have never had any problem picking up or dropping of the car at the airport out of business hours. Their rates are very good, and we will continue to us this company whenever we travel to Qld."

Delma Hardy


 

"As an expatriate Australian living overseas since 1988 I have traveled back to Oz to see family and friends on a yearly basis. We first rented a vehicle from Gold Coast Family Car Rentals in 2002, and have been regular customers since that time. In recent years we have been fortunate enough to be able to return to Oz about 3 times a year and have reserved the vehicle of our choice over the Internet or by phone call. On the 3rd April 2014 we again rented a car from the Gold Coast Family Car Rentals and as always we were completely satisfied with the personal service, the car, and of course the all-inclusive, no hassle transparent pricing. We often rent vehicles overseas and it can be a shock after the event to discover the hidden costs when the credit card bill arrives, so with Darryl and his family we know the price when we book and there are no unpleasant credit card surprises a month later. I think that being a return customer since 2002, and after what must be coming up to 25 or 30 rentals over that period, speaks for itself and our satisfaction in our dealings with Darryl Wilson and his team at Family Car Rentals. Peter L and family"

Peter Loughrey


 

"I recently came across some Google reviews for Gold Coast Family Car Rentals and I thought I would like to add a review of my own. Having been a customer since Oct 2010, I can sincerely say that my experience has been a really good one. After all, if I had not been satisfied with their service and their cars, why would I have been a customer for so long? On occasion, we have had a couple of mishaps (speeding fines, unpaid tolls and even a shunt up the backside) and found nothing but courtesy from the staff when being informed of these mishaps. As for the shunt up the back side, the company was quick to offer a replacement vehicle so we go on our merry way unhindered. All in all, we have had a very pleasant experience when dealing with Gold Coast Family Car Rentals and have always recommended them to our family and friends."

Jon Gardner


 

"I had a pleasant experience. First of all, I am on a P-plate, it's hard to get a rental car from the big company. And they didn't overcharge me because of that, just ask a little bit extra for the insurance, which is fair. I paid about $250 for 4 or 5 days ( Can't remember exactly). They also send someone to my hotel to pick me up, and took me to the airport from their shop after I return the car. The boss told me he has a Getz on the phone, and give me a free upgrade to a Pulsar, the car is very clean, and in good condition."

Tong Hu


Facebook Reviews
True Local Reviews

Car Rental Reviews

Blog Reviews (from Customers)

 

"Hi Grant and the team at Gold Coast Family Car Rentals,

On behalf of my family I would just like to thank you once again for your help in making our holiday as enjoyable and stress free as possible with renting one of your cars at an extremely impressive price.

I've used the services of this company since 2001. initially it was telephone and since the website have regularly booked through it. it is simple an informative.

The people are friendly and willing to assist my needs. I especially appreciate the airport pickup/delivery process it makes life s breeze especially when you are pressed for time at departure.

Recommended."

Eltee

 

"We would like to share our great experience with GCFCR. The service and cars are great and nothing was a trouble. Great to see a local company expanding and delivering a great product."

Pam

 

"Hi Grant and the team at Gold Coast Family Car Rentals,

On behalf of my family I would just like to thank you once again for your help in making our holiday as enjoyable and stress free as possible with renting one of your cars at an extremely impressive price.

On our last day, our flight got cancelled and due to the excellent customer service you provided, you allowed us to have the car for a further few more hours without charge. The customer service shown has left a lasting impression, and for that we thank you!

We will definitely spread the word of your business and when we come back, I look forward to seeing you all again."

Linda

 

"Hi Grant and the new guy Timothy.
Thanks very much for your rapid response to my request for a car, last week. The usually fine service was there and the car was terrific. Thanks."

Eltee

Blog Reviews (from Other Car Rental Companies)

"I recently came across your blog and have been reading a lot. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often. Thanks"


Mini Rentals

"Varieties of car rentals, which are both, cheap and luxurious, are perfect for a family vacation time. The tips provided by you will be very helpful for my next tip."


Car Rental Glenelg

"This is very much a great and nice blog. Everybody can easily find their needed information. I am visiting for the first time but I found many useful articles. I will back again when get time."

David John
Sixt

"Hello every one, this is very interesting topic. If you hire rent car then cost would be very effective."

Anne Brown
Costless Rent a Car

"It was such a great opportunity to visit this site, you can gain new interesting topics. I want to stick on this one so that I can update more details about this one."

Jaxon Smith
Cars SG Booking

Read More Blog Comments

Website Reviews

Friday 21 August 2015

"I can highly recommend this company. We arrived late at the Gold Coast and left late as well, but everything went like clockwork. The people at Family Car Rentals were very responsive and helpful. We'll definitely use their services again. Thanks once more to Darryl, Grant and the team."

Grant B

Friday 8 August 2014

"I have rented cars from Gold Coast Family Car Rentals on 7 or 8 occasions now and they are by far the best company on the Gold Coast. Nothing is ever too much trouble for them, they pick up and drop off to the Airport extremely efficiently . Their cars are
maintained perfectly and the price is cheaper than others. The staff are all polite and very helpful. I thoroughly recommend this company and believe you would be crazy to go anywhere else."

Graham
(Penrith )

Sunday 13 April 2014

"My car broke down and at short notice I needed a car. Family cars were very helpful in supplying a vehicle for a short time [3 days] and also took me to pick up my car when it was ready. Thanks so much."

Wayne - Retired

Read More Customer Feeback for Gold Coast Family Car Rentals


Family Car Rentals Reviewed on Google by 112 People. Rated 4/5

Additional Information

Profile

We provide a wide range of current model and older vehicles with the best possible value and service levels. Experience better standards of value and

Frequently Asked Questions

Within this section you will find answers to all the most commonly asked questions that we have had from our valued customers.

Family Car Rentals Blog

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Booking

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Reliability and Confidence

Family Service, Family Integrity and Family Value




FAMILY
Family value and service

TRUST
Our personal guarantee

VALUE
Unequalled value with no surprises

QUALITY
Excellence of value to all our customers

SERVICE
Independent 24 hour roadside service

DISTANCE
Flexible distance allowances

Location
37 Lemana Lane, Burleigh Heads, Queensland 4220Australia
Phone
+ 61 7 5508 3333
Email
info@familycarrentals.com.au