Car Rental Reviews

"Have been going to Gold Coast from Canada for 8 years and always use them. The cars have been great and the one time I had a problem, they took care of it right away. They always pick me up from airport and return to airport, no problem. When I return to Gold Coast again, I will hire my car from them. Dan"

Wish Bone - (also on True local as "danny33")
(Canada)

"I have been renting cars from GC Family Car Rentals since the early 80"s. I would not consider renting from anyone else. The service is excellent, the staff are always very helpful and friendly. Their cars are fantastic. When family or friends tell me they are travelling to the Gold Coast I always advise them to hire from GC Family Car Rentals. Thank you."

Christine Alexiou - (also on True Local as "Xris A")

"Having used Family Car Rentals three times now for our trips to Queensland, I would love to pass on how happy we have been with their service. The friendly staff meet us at the airport and nothing has ever been too much trouble. We used to use the larger car companies online as we travel quite regularly for business, however we have locked this company in as our Gold Coast Car contact! I estimate we save around $200 - $400 each time for our weekly stay, which I'd much rather spend on food! Thanks again Family Car Rentals, I have just booked a car today for our trip in June! Look forward to seeing you!"

Anne Mearing

"My family and I have been using Gold coast Family Car Rentals for over ten years whenever we travel to Qld. We have always found the staff to be friendly, courteous and helpful when they have picked us up and dropped us off at the airport. We have never had any problem picking up or dropping of the car at the airport out of business hours. Their rates are very good, and we will continue to us this company whenever we travel to Qld."

Delma Hardy

"As an expatriate Australian living overseas since 1988 I have traveled back to Oz to see family and friends on a yearly basis. We first rented a vehicle from Gold Coast Family Car Rentals in 2002, and have been regular customers since that time. In recent years we have been fortunate enough to be able to return to Oz about 3 times a year and have reserved the vehicle of our choice over the Internet or by phone call. On the 3rd April 2014 we again rented a car from the Gold Coast Family Car Rentals and as always we were completely satisfied with the personal service, the car, and of course the all-inclusive, no hassle transparent pricing. We often rent vehicles overseas and it can be a shock after the event to discover the hidden costs when the credit card bill arrives, so with Darryl and his family we know the price when we book and there are no unpleasant credit card surprises a month later. I think that being a return customer since 2002, and after what must be coming up to 25 or 30 rentals over that period, speaks for itself and our satisfaction in our dealings with Darryl Wilson and his team at Family Car Rentals. Peter L and family"

Peter Loughrey

"I recently came across some Google reviews for Gold Coast Family Car Rentals and I thought I would like to add a review of my own. Having been a customer since Oct 2010, I can sincerely say that my experience has been a really good one. After all, if I had not been satisfied with their service and their cars, why would I have been a customer for so long? On occasion, we have had a couple of mishaps (speeding fines, unpaid tolls and even a shunt up the backside) and found nothing but courtesy from the staff when being informed of these mishaps. As for the shunt up the back side, the company was quick to offer a replacement vehicle so we go on our merry way unhindered. All in all, we have had a very pleasant experience when dealing with Gold Coast Family Car Rentals and have always recommended them to our family and friends."

Jon Gardner

"I had a pleasant experience. First of all, I am on a P-plate, it's hard to get a rental car from the big company. And they didn't overcharge me because of that, just ask a little bit extra for the insurance, which is fair. I paid about $250 for 4 or 5 days ( Can't remember exactly). They also send someone to my hotel to pick me up, and took me to the airport from their shop after I return the car. The boss told me he has a Getz on the phone, and give me a free upgrade to a Pulsar, the car is very clean, and in good condition."

Tong Hu

"5 Stars
This was our third time renting a car through Gold Coast Family Car Rentals. Always so easy to deal with. Very friendly and helpful staff. Love that we get picked up and returned to the airport so completely stress free. Great range of cars to choose from and fabulous prices. We recommend them to anyone traveling to the Gold Coast. Will use them again and again."

Leah Lamprell

"5 Stars
Thank you to all the staff, Kay, Darryl and Grant and co! Your customer service and friendly laid back attitude is much appreciated especially when you're heading on holiday. We will come back to you every time."

Paula

"This is one of the best companies i have ever had the pleasure of dealing with. My local friend recommended them to me and said they were the cheapest and best in town. .....Perfect experience from beginning to end, and Kay in the front office reception is an absolute angel !!! Definitely will always be renting from these guys every time im on the gold coast . They even drive you to the airport if required after you drop off your car. Highly recommended!"

Katie Rose

"To Gold Coast Family Car Rentals
Thank you so much for your lovely customer service and the experience you guys have provided for us :-)
We will definitely be going with your company again!
Very easy & efficient, kind regards xx "

Edu